Operations Manager

Position Sought Operations Manager
Name CAN36825
Lives in SK14
Qualifications Commercial ACS

Domestic ACS

Commercial Catering ACS

Legionella Awareness

Full British Gas Apprenticeship

IOSH

PASMA

IPAF

Previous Employers XXXX

Space Engineering

FMS Solutions

PH Jones

NW Heating Enterprise

NWM

British Gas

Availability 4 weeks
General Notes if Applicable

Qualifications:

  • Acops 1-15 and ACS Qualified all elements
  • A C S in Domestic CCN1 – CEN1 – CKR1 – HTR1 –DAH1
  • A C S in Domestic CPA1 – CENWAT
  • A C S in Commercial COCN1 – ICPN1 – CORT1 – CIGA1 – TPCP1 – TPCP1A
  • A C S In Commercial Catering CCCN1 COMCAT 1 / 3 / 5
  • APMPS qualified engineer
  • A C S in Commercial CONGLP1PD
  • Legionella Prevention & water Treatment LPWTO
  • Water Regulations LCWR
  • Unvented & Vented hot water systems
  • Combi Trained
  • Fully British Gas Trained from apprentice to Engineer
  • CSCS Safety Qualifications CITB REG NUMBER 1762278
  • Part L Condensing / Energy Efficiency
  • Safe & Fuel efficient Driving
  • IOSH Health & Safety / Managing Safely Passed
  • RF Training Using and operating RF Equipment
  • PASMA & IPAF Qualified
  • (NONE Gas Related ) 1st responder in water and rapid water rescue
  • Combi Training At Vokera Linea + Rs Flow Matic’s
  • Worcester Combi Trained all models
  • BG’s internal computer system office work / also field engineer computer training
  • O Level Computers Clait Advanced – E,C,D,L
  • Ideal Boilers Commercial Boilers Imax W & Extra
  • Invisible Solutions RF & Black box training

 

Profile:

  • I am pragmatic, honest and reliable. A person with a good communications skills and enjoys working as a team, but can work on own initiative. I am a person who is enthusiastic and can demonstrate an undertaking of practical instructions and tasks, and enjoys the challenge of being flexible

 

Employment History:

XXXX                                                  National Gas Compliance Manager /Northern Ops Manager

July 2013 – Present

Roles and Responsibilities:

  • Gas Compliance manager / Technical Gas Expert for the company – ensuring company complies with Gas Safe regulations, staff training / certifications and equipment, and Gas Safe auditing
  • Contract lead for a wide range of clients such as APM, DS Smith, Vitality, Assura, Swinton Insurance, Abbey field Care Homes, Bradford City Council, ADI Bramers, Tragus (Café Rouge, Bella Italia), TRG (Frankie and Benny’s, Chiquitos, Garfunkles), Gondola (Pizza Express, Ask, Zizzi), and Autoglass
  • Babcock & MOD DSG Sites
  • Responsible for gas engineering workforce e.g.15 national field based and now also for 2 AC 2 Electrical and handy man engineers, and several sub-contractors across the UK and Ireland
  • Management of workforce resources e.g. handling field engineer performance issues, sickness absence management, disciplinary meetings, contract terminations, vehicle checks on engineers’ company transport
  • Production and implementation of national call out rota
  • On call duty national manager for Gas and HVAC Northern Ops
  • Production of workforce reports, strategies and projection forecasts
  • Completion of engineers’ electronic timesheets relating to pay roll
  • Management of Reactive 3 and I Cloud office and engineer systems
  • Use of Microsoft Office applications e.g. Word, Excel
  • Communication at all levels e.g. CEO, Operations Director, Sales Director, Compliance Director, Accounts, Engineers, Administration staff
  • Dealing with quotations, problems, complaints and escalations

 

JLA Ltd                                                            Project Operations Service Manager / Energy Intelligence Surveyor

December 2010 – July 2013

Roles and Responsibilities:

  • Surveying sites to establish if fit for JLA equipment / product and dealing with Legionella monitoring
  • Remote programming of all energy & Legionella monitoring systems
  • Handling all day to day RPM issues arising from field engineers
  • Management of workforce resources e.g. handling field engineer performance issues, sickness absence management, disciplinary meetings, contract terminations, vehicle checks on engineers’ company transport
  • Completion of engineers’ electronic timesheets relating to pay roll
  • Installation and operation training provision to field engineers
  • Production of training manuals for engineers
  • Management of service director and pivotal electronic office systems
  • Use of Microsoft Office applications e.g. Word, Excel
  • Communication at all levels e.g. Sales Director, Service Director, Accounts, Engineers
  • Dealing with problems, complaints and escalations
  • Communicating with clients and responding to enquiries and requests e.g. verbal and electronic communication
  • Technical advisor for JLA’s Client base with commercial washers and boilers in the UK & Ireland
  • Involved with Research &Development for JLA Black box energy, Legionella and laundry monitoring equipment

Reason for Leaving – Redundancy

 

Space Engineering                                         HVAC Managing Engineer

May 2009 – December 2010

Roles and Responsibilities:

  • Managing / Lead HVAC Engineer on North West contract
  • Managing Tesco & Sainsbury’s HVAC & M&E contracts
  • Responsible for HVAC engineering workforce e.g. approx. 30 field engineers Management of workforce resources e.g. handling field engineer performance issues, sickness absence management disciplinary meetings, contract terminations
  • Vehicle Checks on engineers’ company transport
  • Completion of engineers’ electronic timesheets relating to pay roll
  • Responsibility for covering as duty manager for the Fridge Plant contract for Tesco and Sainsbury’s sites
  • Handling all day to day RPM issues arising from field engineers
  • Handling equipment issues on Tesco and Sainsbury’s sites across the North West up to Scotland
  • Problem solving and Technical advice for issues with equipment at sites

Reason for leaving: Career Development / Progression

 

F M S Solutions ltd                                         Regional Supervisor / Manager for Northwest of England

2005 – May 2009

Roles and Responsibilities:

  • Running day to day business for the North West of England covering a diverse list of contracts from plumbing, heating, electrical and air conditioning repair and maintenance service, full installations and general building management for companies such as Southern Cross Nursing Homes, Dunelm, Tesco’s, Care UK, Four Seasons Care Group
  • Handling all day to day RPM issues arising from field engineers
  • Management of workforce resources e.g. handling field engineer performance issues, sickness absence management disciplinary meetings, contract terminations and recruitment of new staff
  • Vehicle Checks on engineers’ company transport
  • Completion of engineers’ electronic timesheets relating to pay roll

Reason for Leaving: Company became insolvent

 

P H Jones                                                        Site Supervisor / Site Manager

2004 – 2005

Roles and Responsibilities:

  • Responsible for running a team of engineers for a Social Housing heating installations contract in Rochdale
  • Site Manager running team of engineers for Social Housing heating service, repair and installations contract for Manchester Council
  • Supervising a full service Team & Installation Teams
  • Pre order Surveys of installation jobs for pre order costing and estimations
  • Running the service teams keeping on top of the clients demands for deadlines of service dates

Reason for Leaving: Career progression

 

N W Heating                                                   Lead Repair Engineer & Quality Auditor

2002 – 2004

Roles and Responsibilities:

  • Technical Assistant to Area Manager on a Social Housing Contract
  • Attending problem jobs as expert repair engineer
  • Quality Auditor, checking on all the engineers for the local depot on gas regs and workmanship

Reason for Leaving: Bankrupt Company

 

Enterprise P L C                                             Senior Engineer

2002 – 2002

  • Installation Manager Job running the Domestic installation heating teams day to day on a social housing contract
  • Running the local depot same duties as stated in job history below

Reason for leaving: transferred contract to NW Heating

 

N W M                                                             Service Engineer

1999 – 2002

Roles and Responsibilities:

  • Duties include supervisor on site attending to all problems on the district e.g. from engineers issues to insurance claims on jobs
  • Promoted to Installation supervisor running the installation teams
  • Call out supervisor taking care of any and all issues out of hours with the contract
  • Quality Auditor, checking on all the engineers for the local depot on gas regs and workmanship

Reason for leaving: Company became bankrupt

 

 

British Gas                                                      Started as Apprentice Domestic Gas Engineer to Fully Qualified Gas Technician

1991 – 1999

Role:

  • Gas Engineer working on domestic gas appliances e.g. boilers, fires, cookers, warm air units and white goods

Reason for Leaving: Career Progression

 

Additional Information:

 

Security cleared

  • To work in All Prisons except High security Extra Checks Req
  • CRB checked and cleared
  • Ministry of Defence clearance Passed
  • Babcock international security cleared

 

Additional Information

  • Knowledge, skills and experience gained from managing a general maintenance / day repair contract and also running of the emergency call out cover over 24hr period
  • Management of a service installation contract for British Gas and running a meter renewal contract in association with Transco, United Utilities & Morrison’s Construction
  • Interviewing and skill assessments of potential employee’s (fully skilled engineers or apprentices)
  • Site surveying experience on many contracts such as Egar / Stockport MBC and Manchester Housing
  • Project management experience – ensuring project / contract come in on target or under budget
  • Experience of managing, surveying and practical ‘hands on’ work of commercial / domestic appliances in a variety of locations in the UK
  • Experience in the full process of obtaining, setting up and equipping a remote regional office for the North West of England as a sub office
  • Experience of working on and with BMS systems Trend / Siemens / Landis & Staffer for the control of large plant units with the HVAC industry, care homes, commercial and domestic properties

Also with the energy saving devices we had at JLA and the integration of these with a site

Looking to recruit?

Find out how we can help you fill your current HVAC or FM role

Partner with us today
Looking for your next job?

If you are looking for a new job we are here to help

Start your search here