Facilities Management Contracts Manager – Mechanical Systems

We are seeking an experienced Facilities Management Contracts Manager to oversee the delivery of mechanical maintenance services across a large hospitality-focused estate. This role is responsible for ensuring the safe, compliant, and efficient operation of mechanical systems including heating, gas, ventilation, air conditioning, refrigeration, and cellar cooling systems.

Key Responsibilities

• Lead and manage a team of Mechanical, Heating & Gas, Air Conditioning, and Cellar Cooling Engineers.
• Oversee planned preventative maintenance (PPM), reactive maintenance, statutory compliance, and minor works projects.
• Ensure all HVAC, gas, and mechanical systems are maintained to industry and client standards.
• Provide technical support for complex mechanical faults and system issues.
• Manage subcontractors, engineer scheduling, performance, and resource planning.
• Ensure compliance with Gas Safe, F-Gas, HVAC regulations, RAMS, permits to work, and health & safety procedures.
• Build strong client and stakeholder relationships across the estate.
• Produce performance reports, asset insights, and improvement recommendations.
• Manage budgets, contractor costs, quotations, procurement, and invoice approvals.
• Identify opportunities for cost savings, energy efficiency, asset improvement, and lifecycle planning.
• Support business growth, minor projects, refurbishments, and service improvements.
• Analyse CAFM data to improve asset reliability and reduce reactive maintenance.

Requirements

• Proven experience in a Mechanical Services Manager, Contracts Manager, or Senior Mechanical Engineer role within Facilities Management.
• Strong technical knowledge of:
  • Heating & commercial gas systems
  • HVAC and ventilation systems
  • Refrigeration and cellar cooling
  • Air conditioning and mechanical plant
• Experience managing multi-disciplinary engineering teams and subcontractors.
• Strong understanding of statutory compliance and maintenance procedures.
• Commercially aware with experience managing budgets and P&L performance.
• Excellent client-facing, organisational, and communication skills.
• Good working knowledge of CAFM systems and Microsoft Office.
• Full UK Driving Licence.

Qualifications & Certifications

Desirable qualifications include:

• CCN1
• CENWAT
• CODNCO1 / COCN1
• ICPN1 / ICAE1
• COMCAT (desirable)
• Gas Safe
• SSSTS or SMSTS

Key Skills

• Leadership and team management
• Technical problem solving
• Contractor and stakeholder management
• Compliance and health & safety awareness
• Time management and prioritisation
• Commercial and operational awareness

KPIs

• Service delivery and response times
• Compliance and health & safety performance
• Work quality and asset management
• Team communication and leadership
• Customer service and client satisfaction
• Budget and cost control performance