We are working exclusively with a growing FM and reactive maintenance provider to recruit a Senior Contracts Manager for a major Portsmouth-based contract.

This is a high-profile operational leadership role managing a busy reactive maintenance and building fabric contract within a demanding client environment.

The successful candidate will take ownership of operational delivery, client management, commercial performance and additional works across a large-scale, fast-paced account.

This role would suit an experienced Contracts Manager from a reactive FM, building fabric or maintenance background who enjoys operational ownership, client interaction and leading teams in challenging environments.

The Role

Key responsibilities will include:

• Managing the day-to-day delivery of a reactive maintenance and building fabric contract
• Leading operational teams, engineers and subcontractors
• Full responsibility for contract performance and client satisfaction
• Managing P&L performance, revenue and margin control
• Pricing and overseeing additional works and variations
• Supporting estimating activities and commercial reviews
• Managing operational escalations and service delivery issues
• Building strong relationships with senior client stakeholders
• Ensuring compliance across health & safety, RAMS and governance
• Monitoring KPIs, service levels and operational performance
• Supporting growth opportunities across the account

The contract operates within a live, reactive environment and requires a hands-on, organised and commercially aware manager who can balance operational delivery with client expectations.

About You

We’re looking for a confident and proactive FM professional with strong operational and commercial capability.

You will ideally have experience within:

• Reactive Maintenance
• Facilities Management
• Building Fabric
• Hard Services FM
• Mobile Engineering Operations
• Public Sector or Education environments

Candidates should demonstrate:

• Experience managing reactive FM or maintenance contracts
• Strong client-facing and stakeholder management skills
• Commercial awareness including P&L responsibility
• Experience pricing works and managing variations
• Technical understanding of building maintenance/building fabric works
• Ability to lead teams in fast-paced operational environments
• Strong organisational and communication skills
• Experience within framework or schedule of rates contracts would be beneficial

The Package

• £60,000 - £70,000 basic salary
• Car allowance
• Bonus
• Long-term progression opportunities
• Stable and growing business
• High-profile contract exposure

For a confidential discussion, please apply or contact Sarah at HVAC Recruitment directly.