Junior Contract Manager

• To develop meaningful and sustainable relationships with the Client and related Client organization
• To ensure mobile & site based personnel manage the contract to the Service Level Agreements (SLAs) as they apply to technical and related services
• To monitor and develop direct reports through training and regular reviews
• To deliver training and corporate briefings
• To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
• To work with the on-site teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
• To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company's asset management system
• To establish, operate and maintain procedures for the effective planning, organization, control, monitor and review of the services
• To maintain commercial understanding of the client contractual deliverable across all services
• To review contract performance monthly with the account director and agree future plans
• To ensure compliance with all statutory and company procedures across the stakeholder groups
• To set, monitor and control SLAs seeking opportunities to provide added value across the delivery stakeholders
• To understand and meet customer requirements, utilizing various feedback mechanisms to enhance service delivery

Qualifications / Experience for a Junior Contract Manager:

• NVQ/City & Guilds Qualified Electrically (Essential)
• Previous client facing experience (Essential) 
• Good knowledge of M&E plant 
• Flexible attitude