Operations Manager 

? Ipswich | Full Time | Permanent

Salary & Benefits

• Up to £60,000 Basic Salary
• Bonus Scheme
• Private Healthcare
• Long-Term Contract Stability (10-Year Contract)
• Company Benefits Package
• Career Progression Opportunities

The Opportunity

An exciting opportunity has arisen for an experienced Operations Manager to oversee engineering and maintenance operations across approximately 70 local sites in and around Ipswich.

This is a key leadership role managing a team of engineers, team leads, and grounds maintenance staff across a long-term commercial contract. The successful candidate will be responsible for operational performance, compliance, service delivery, extra works projects, and client relationships across the estate.

The Role

• Oversee day-to-day operations across a portfolio of commercial sites
• Manage a team of engineers, supervisors/team leads, and grounds maintenance operatives
• Ensure planned preventative maintenance (PPM) and reactive maintenance activities are delivered effectively
• Drive compliance across electrical and building services systems
• Oversee extra works, small projects, and lifecycle works across the contract
• Support health & safety, statutory compliance, and operational standards across all buildings
• Monitor engineer performance, workload allocation, and service delivery KPIs
• Liaise closely with clients, subcontractors, and senior management teams
• Assist with budgeting, reporting, planning, and contract performance management
• Ensure high standards of customer service and operational efficiency across the business park and surrounding sites

Requirements

• Strong technical background with an electrical bias preferred
• Previous experience in an Operations Manager, Contracts Manager, or Senior FM leadership role
• Experience managing engineering teams within facilities management or building services
• Strong understanding of compliance, statutory maintenance, and hard services operations
• Experience overseeing commercial maintenance contracts and project delivery
• Excellent leadership, communication, and organisational skills
• Electrical qualifications such as 18th Edition, NVQ Level 3, or equivalent desirable

About You

• Strong people manager with experience leading multi-skilled teams
• Technically minded with the ability to support operational and engineering teams
• Commercially aware with a proactive and solution-focused approach
• Able to manage multiple priorities across a large site portfolio
• Looking for a long-term opportunity within a stable and growing contract environment

This is an excellent opportunity to join a well-established contract with long-term stability, a strong existing team structure, and genuine opportunities for progression.