The role of Regional Engineering Manager will be responsible for regional management of technical engineering and project services to a major government organisation in Scotland.
The Regional Engineering Manager will manage an area within Scotland comprising between 80-160 sites and oversee all aspects of service delivery in technical engineering service delivery, comprising of technical compliance inspections, routine maintenance, reactive breakdown works and minor/major project work through a team of directly employed engineers and supply chain partners. The role will have accountability for Health & Safety performance and high focus on ensuring that all works are delivered safely on time, within budget and to the required quality standards.
Customer relationship management is a key part of the role, to support current and emerging requirements within client organisation and be part of a team which delivers an excellent customer experience.
***The prospective candidate must or will obtain Non-Police Personnel Vetting Standards (NPPV) Level 2 and/or 3 to be considered for this role***
Main Duties and Responsibilities
Responsible for regional service delivery including risk and compliance in electrical, mechanical and life safety systems to circa 160 sites and 10-20 engineers
Principle point of contact for all technical and operational escalations including incident & failure management.
Management of all planned maintenance and reactive works within region of Scotland
Project management of minor and major works
Provide technical and operational support to helpdesk and support service functions
Support and drive sustainability and energy management initiatives
Budgetary responsibility for a contract region and associated cost base
Leadership and lead by example in culture of safety, opportunity, inclusiveness, and diversity
Implement solutions which are leading edge in technical engineering standards, solutions and technology
Deliver a contract which achieves 100% statutory compliance, KPI adherence and critical engineering asset framework protecting and enhancing customer assets
Ownership of customer relationships, delivering exceptional customer experience, true partnership and collaboration
Deliver contract scope of works through CAFM platform and other software packages such as Smartsheet and MS Teams/Sharepoint
Managing the performance of all direct engineer reports on both a formal and informal basis including employee engagement, motivation, performance and absence management
Ensuring that all employees have the appropriate skills, knowledge, experience training and qualifications to fulfil their role
Ensuring that all direct and indirect reports are aware of their responsibilities with regard to the Health & Safety, Environmental, Sustainability and Quality policies
Qualifications and Experience
Experience of working in a similar role for a Hard Services service provider.
Has/or can obtain security clearance to NPPV Level 2 level (mandatory requirement to work on contract)
Strong technical engineering background working in a fast-paced hard services environment
Core technical qualification in Electrical, Mechanical or Building Fabric services
Understanding of critical environment infrastructure such as UPS, BEMS, LV. Experience in project management and energy management services
Demonstrate an understanding of the legislative requirements that impact on the client’s property.
Relevant H&S qualifications for the position (IOSH, NEBOSH, SMSTS)
Good communication skills including presentation and written report writing.
Excellent PC skills, including CAFM System (Concept, Maximo etc) Teams, Sharepoint, Excel,
Full driving licence.
Commercially astute, preferred experience in delivering contracts within NEC4 framework and associated CEMAR system
A decisive individual with the ability to work well under pressure.
Strong management skills and ability to form collaborative working relationships and communicate with a large and varied delivery team.
Self-motivated and enthusiastic, with good time management and leadership skills.
A creative thinker, with the ability to develop a solution as well as analyse the problem.
33 days holiday
Employee Referral Scheme
Learning and development opportunities
Supportive working culture and future progression opportunities.
Mobile, legal, bicycle, breakdown, and retail discounts
Eye test and glasses reimbursement
Cycle 2 work scheme
If you are interested in this vacancy, please apply with your CV or call Jak Walsh on 01223 827 339