White City - W12
Research & Innovation Site
Salary up to £60,000 + Package
Looking for the next step in your career?
Our client is currently looking for a Contract Manager to join a research & innovation campus based at White City - on this account you'll be responsible for total FM across site as well as dealing with clients & management on a daily basis.
As a company they can offer 25 days holiday + bank holidays, private healthcare benefits as well as further career progression.
Job Accountabilities for a TFM Contract Manager:
- To develop meaningful and sustainable relationships with the Client and related Client organization
- To ensure mobile & site based personnel manage the contract to the Service Level Agreements (SLAs) as they apply to technical and related services
- To monitor and develop direct reports through training and regular reviews
- To deliver training and corporate briefings
- To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
- To work with the on-site teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
- To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company's asset management system
- To establish, operate and maintain procedures for the effective planning, organization, control, monitor and review of the services
- To maintain commercial understanding of the client contractual deliverable across all services
- To review contract performance monthly with the account director and agree future plans
- To ensure compliance with all statutory and company procedures across the stakeholder groups
- To set, monitor and control SLAs seeking opportunities to provide added value across the delivery stakeholders
- To understand and meet customer requirements, utilizing various feedback mechanisms to enhance service delivery
- Experience with Total FM across a major account
- Previous client facing experience (essential)
- Good all round knowledge of M&E works
- Well presented
james@hvacrecruitment.com
