Contract support

Contract support

Working for one of the UK's leading FM companies who offer fantastic opportunities for progression opportunities

Working on a well-known static site in Cardiff reporting to Contract manager.

Purpose of the Job

To provide a Comprehensive financial, administrative service and to provide co-ordination to engineers and subcontractors as required, to also support all Business Operations portfolio. To assist with contract negotiation of contracted out works.

Main Duties and Responsibilities

1. Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
2. To assist with the Negation of subcontracted maintenance works, followed up with planning and control work on site, Health & safety and compliance documentation;
3. To co-ordinate all sub-contractor site visits to ensure full compliance
4. Take ownership of management reports and achieve results within quality and time restraints.
5. To manage the Concept CAFM system including system integration & improvement, data entry and the production of operational reports for KPI measurement reporting;
6. To Budget for cost and progress tracking against the contract resource availability;
7. Formulate recharges and tracking costs for additional requested works of residents and retail partners to allow the site to recharge inter-departments
8. Convey messages and ideas clearly and openly. Involve people and influence decisions.
9. Understand and oversee Admin / Office procedures and processes and operate them to the required standard. Examples of these are (but not limited to):-

• To oversee the operation of the Helpdesk efficiently ensuring all calls are dealt with and allocated to engineers in a timely manner
• Research and scope out potential ideas for departmental project and efficiency work
• Provide customer feedback and progress chasing of customer requests
• To carry out general office / contract support duties
• To assist the Contract Manager and support in any other office duties seen fit.
• To manage closely all Work in Progress and advice on time scales and deadlines
• To monitor and advise on comprehensive spend and ensure the spend spread sheet is meticulously kept up to date.
• To manage and chase all Debt related to the contract
• To issue all invoices relating to the portfolio of contracts in a timely manner
• Control of a personnel and HR documents and training records
• Overview of all sub-contractor log books and site log books 
• Over seeing statutory compliance maintenance and ensuring log books are updated accordingly
• Producing various client reports and contract review packs as and when required

Person Specification

• Good PC based skills, with experience in Word/Excel and Outlook – intermediate to advance level.
• Microsoft – PowerPoint, Excel, Word and outlook Skills
• Previous experience in a Facilities Management role

If you have the experience and looking for a great new opportunity as contract support apply with CV or contact Kirsty 01745 772218 kirsty@hvacrecruitment.com

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