Technical Administrator

Technical Administrator

You have the opportunity to work for one of the UK's leading facilities management companies; a company that is recognised on a global scale for both hard and soft FM services. They work with multiple market sectors inclusive of defence, education, financial services, food manufacturing, retail, local authorities, hotels and leisure.

Position Overview - Technical Administrator

Our client is recruiting for their prestigious blue-chip financial sector contract. They are currently looking to recruit a Technical Administrator at one of their prestigious sites in Leicester. The site consists of multiple data centres and office blocks.

The Technical Administrator will be responsible for supporting the day to day administration of all Data Centre/Head Office operations on our clients financial sector client account, ensuring good communication between all sites and management.

The role will be required to work closely with all members of the Data Centre/Head Office operations and critical teams to ensure correct operation of the critical services, through timely engagement of support wherever necessary.

The role of Technical Administrator is to assist in providing administrative and technical support to the operational/critical management within the business.

Key Responsibilities:

Administrative Duties:

Liaise or call out sub-contractors as required to meet operational needs
Arranging meetings, booking rooms, and planning refreshments
Replying to generic information emails and organising postal sorting mail
Aiding with planning and arranging events, including organising catering, etc
Draft, format, and print relevant documents
Maintaining stock levels and placing orders for office supplies as required
Frequent interaction with the management team, supporting their requests
Creating meeting agendas and taking minutes
Managing outgoing post and recording data on special deliveries
General photocopying and filing if required
Attending workshops and conferences when requested
On occasion supporting website functions and updating social media profiles

Financial Duties:

Raise & track PO's if required to do so through the Coupa system
Weekly WIP reporting to the FM's
Receive, check & process timesheets/overtime forms by due date

Operational Duties:

Log, Allocate and update all works on a job tracker (Ostara)
Upkeep of the work order tracker to ensure business continuity and achieve high compliance SLA scoring monthly
Supporting the team in the implementation of new business
Developing and maintaining internal relationships to help maintain business flow and meet agreed targets
Contributing to the smooth running of the technical administrative function within the business
Promoting the profile of the company within the profession and wider communities
Continuous professional development to meet regulatory requirements and personal development needs
Ensuring that any business conducted is done in a responsible and compliant manner, meeting all legislative requirements, both internally and externally
Be responsible for the upkeep of the training matrix and to book/organise training courses for the team when required
Creating access for the DCs/HoBs when required and responsible for the upkeep of the VAF tracker (Visitor Access Form system)

Experience and attributes: