Technical Service Manager

Technical Service Manager



We are currently recruiting for a Technical Manager to provide a high quality and compliant technical service to the site. The Technical Manager will ensure efficient and effective service provision in line with agreed budgets and service specifications. Monitor and report on the quality and financial performance of all services within the scope of the contract, to include innovation in service delivery. Aim to continuously improve the service delivery to the client.

Duties and Responsibilities

To be the leader of maintenance management on site and therefore be able to readily provide information on service plans and records.

Contribute to effective communications on site and be the first line contact for all maintenance related activities.

Provide regular progress reports and service updates to client team

Ensure that risk assessments, COSHH records and safe methods of work records are held on site for all working practices

Ensure that records are maintained in compliance with local and national legislation.

Monitor and evaluate service partners for compliance with Health, Safety and Environmental legislation on site

Manage the delivery of all agreed remedial, emergency and planned works to ensure the building offers a safe environment for all users

Continually assess performance levels and drive improvement through the development of the team's skills and attitude, innovation and better utilisation of site resources.

Update asset lists, schedules and instruction sets on the computerised maintenance management system (CMMS).

Plan the labour, schedule the tasks and ensure the effective completion of maintenance work on site; either through direct reports or sub contractors.

Ensure all reactive calls are logged and closed on the CMMS, utilising technical and administration staff as required.

Work to agreed quality systems, ensuring preventative and remedial actions are taken where necessary as stated in the quality manual.

Manage and motivate the site teams and ad hoc contractors to provide a quality, customer friendly service at all times

Ensure that the work schedules are regularly reviewed to ensure best value for money and efficient delivery of services to our client requirements.

Monitor and report on quality and financial performance of service delivery in line with KPI requirements

Continually assess performance levels and drive improvement through the development of the team's skills and attitude, innovation and better utilisation of site resources.

Communicate regularly with staff through formal and informal channels to ensure that there is a free flow of ideas and that morale remains high.

Ensure that the correct staff and efficiency levels are maintained on site

Ensure that administration procedures and records are maintained in line with company policy and appropriate industry associations

Day-to-day management of the purchasing of maintenance supplies and sub contracts, with the support of the site administrator. This would include the efficient logging and processing of extra works.

Key Skills and Qualifications

Evidence of high quality experience in Building Services.

Experienced in Project Management.

Proven knowledge of the latest maintenance management requirements and technologies

Proven experience of managing technical projects in excess of £50k, comprising of multiple disciplines.

Evidence of high quality experience in managing maintenance contracts in excess of £300K per year.

Knowledge and use of computer software - Microsoft Office, Building Management System, Concept CMMS

Experience and working knowledge of business finance.

C&G/NVQ in mechanical or electrical discipline

IOSH/NEBOSH Qualification

Strong academic background, specifically in English Language and Mathematics.

Professional or degree qualification in related subject desirable.

Experience in change management within mature teams

Company Benefits

Contributory pension scheme

Life Works Employee Care

Aviva Care App

Excellent career and development opportunities

Please apply with your CV or call the office and ask for Simon

Job Type Permanent Part Time
Location Patchway
Sector M&E (Hard Services) Management
Start Date 11th December 2018
Advertiser remoteapi
Job Ref tsmbrsimon

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