Customer focussed with a strong sense of quality and a desire for delivering Service Excellence.
Excellent technical knowledge, experienced in delivering a high quality maintenance service.
Ability to communicate effectively with both office and technical colleagues as well as customers.
Commercially aware of cost and revenue, able to identify revenue opportunities for the company.
Well-organised and able to follow defined processes.
Reporting to the Senior Electrical Surveyor, the Engineer's primary role is to deliver a high-quality maintenance service to customers across a portfolio of accounts.
Work closely with the office-based teams, Senior Engineers and Surveyors to demonstrate engineering best practice.
Follow daily plan set out by the scheduler to attend and complete maintenance calls, assisting the scheduler in optimising the plan where appropriate.
Effective and timely communication with the scheduler with regards to call progress and any issues encountered.
Use PDA accurately and in real-time, ensuring labour and travel time is accurate and all call paperwork and photographs (where required) is correct, complete and uploaded in a timely manner.
Provide timely and accurate quotes for work as required.
Achieve agreed KPIs such as effectiveness to drive productivity, visits per completion and SLA.
Follow operational processes and engineering best practice in line company policy.
Follow health and safety procedures in accordance with company and site requirements.
Operate according to QA procedures and maintain clear and legible records as required.
Ensure that operational issues within the Engineering team are systematically raised and reviewed with the Senior Electrical Surveyor.
Use of preferred suppliers, calling ahead to wholesalers when materials are required.
Contribute to improvement projects as required.
Some jobs will have additional payment bonus with the amount depending on the site the work is situated. Attend out of hours / on-call work as required.
Full qualified electrician (Required)
18 th Edition Certificate (Required)
ECS (CSCS) card current (Preferred - expired will be accepted)
City & Guilds 2391 & 2394 or equivalent (Preferred)
Full Clean Driving Licence (Required)
Previous experience in carryout EICRs in commercial properties (Required)
Previous experience in electrical fault finding and remedial works (Required)
Previous experience in Fire Alarm Testing, Fault Finding and Remedial Works (Preferred)
Previous Experience in Emergency Lighting Testing, Fault Finding and Remedial Works (Preferred)
Previous Experience in PAT (Preferred)
Previous Experience in Fire Extinguisher Inspections (Preferred)
If this role would be of any interest please apply online with your CV or call Jamie on 01745 772218