Operations/Contract Manager

Position Sought Operations/Contract Manager
Name CAN 4319
Lives in Wakefield
Qualifications C&G IOSH Managing Safely

C&G 7317 Level 4 Verifiers Award V1

C&G 7317 Level 3 Assessors Award A1

C&G 7303 PTTLS certificate (Teaching)

Qualified Electrician

Previous Employers  
Availability Immediately
General Notes if Applicable  


  • C&G IOSH Managing Safely
  • C&G 7317 Level 4 Verifiers Award V1
  • C&G 7317 Level 3 Assessors Award A1
  • C&G 7303 PTTLS certificate (Teaching)
  • C&G 2391 Inspection & Testing (REME)
  • C&G 2392 Inspection & Testing
  • C&G 2382 17th Edition IEE wiring regulations
  • C&G 2377 Portable Appliance Testing
  • C&G 2078 Refrigerant safe handling
  • C&G Electrical Engineering
  • C&G Electrical Mechanical Engineering
  • C&G WH003 Legionella control Hot & Cold Systems (management)
  • Part P Defined & Full Scope
  • B Eng (2:1) Electrical Engineering
  • PhD Thermal Engineering
  • Leadership in Health & Safety IOSH
  • Chartered Electrical Engineer
  • C&G 2391 Assessor & Verifier
  • CRB Checked


  • An experienced FM Hard Services Contract / Account Manager with excellent interpersonal and communicative skills at all levels and the ability to build and maintain solid customer relationships. Highly technical, with excellent knowledge of building services, statutory compliance and health and safety
  • Sound administrative and organisational abilities whilst being able to motivate, guide and lead staff. Able to prioritises workloads and is highly driven when under pressure or faced with urgent situations, consistently meeting deadlines whilst always maintaining a positive focus
  • I am qualified in Mechanical & Electrical engineering, going on to achieve full gas certification and the safe handling of refrigerants. Along with my comprehensive understanding of building & statutory compliance and legislation this gives me the edge when looking at building requirements, strategic planning of the operations and at the “task needs” to ensure safe operation
  • I achieved chartered engineer status in 1991 and pride myself in contributing to a sustainable society and to do more than just comply with legislation

Employment History:

xxxxx                                                              Operations / Contract Manager

February 2018 – Present

  • I currently manage a number of hard service contracts within the North region, my direct reportees include Site Managers, Supervisors and Administration staff. I have financial responsibility for this portfolio with a combined annual PPM value of £1.8m in addition to an extra works turnover of circa £1.3m. I am responsible for all general operations including resourcing, support and development of my team, P&L, WIP, debt, statutory compliance and commercial obligation. I also have experience in business development and the preparation of cost estimation documents for new opportunities

Dubai Mall                                                       MEP Manager


October 2017 – February 2018

  • My role was to ensure the reactive works service delivery and legislative building compliance at the Dubai Mall and its estate
  • Responsible for a team of managers and technicians carrying out works on HVAC, Plumbing, Drainage, Fire Fighting, Water Features & Electrical Systems
  • Provide guidance, managerial, technical support to complete team
  • Assess and develop more efficient maintenance strategies through RCM processes
  • The Key commitment is to ensure timely completion of any works within approved budgets without compromising on Quality & Safety

                                                                        Contracts Manager & NICEIC Principal

                                                                        Duty Holder

March 2010 – October 2017

  • My role was to ensure the service delivery and legislative building compliance
  • Delivering planned & reactive maintenance through internal teams and the management of external sub- contractors
  • Responsible for budget and asset control, dilapidation reporting and management. Risk and method statement vetting and sign off from internal and external suppliers
  • Responsible for the Northern regional electrical safety rules, skills assessment and NICEIC compliance

                                                                        Centre Manager / Electrical Tutor /

                                                                        Lead Assessor & IV

February 2000 – March 2010

  • My role was of Centre Manager, encompassing all statutory building compliances & staff / student welfare. The Students vary from basic starters through to practicing trades people
  • I had the responsibility to deliver the awarding bodies training and certification in electrical engineering and ensure the same is delivered in carpentry, plumbing & gas. As such I have strong links with the awarding bodies
  • e city & guilds and the NICEIC
  • Within the Electrical section I was the lead A1 assessor and center IV, the training I delivered was from the “grass roots” right through full electrical certification completion including minor works, full & periodic
  • Additional training and assessments are delivered in C&G2391 / 2 and Portable Appliance Testing, recording & compliance

Dean & Wood                                                 Business Manager

(Left for very early retirement)

May 2007 – January 2008

  • Managing the business team responsible for the “outside the box” operations & development of the company’s 5 key accounts

George Barker                                                Contracts Manager

June 2003 – May 2007

  • Delivering Mechanical, Electrical and Fabric services to WM Morrison’s supermarkets. My duties included the management of engineering staff and specialist subcontractors, H&S, compliance, SLA’s and PPM’s in addition to contract mobilisation and the production of monthly reports in preparation for performance review meetings

                                                                        Electro-mechanical Service Technician

                                                                        Promoted to Service Manager

January 1991 – June 2003

  • Part of the ASDA facilities management team in Yorkshire & 6 months in London. This evolved into the position of service manager for Refrigeration Service & maintenance for Lancashire, Yorkshire & Lincolnshire. Left to become part of the Morrison’s / Safeway merger

AHS Emstar                                                    Electro-mechanical Service Technician

February 1984 – January 1991

  • Responsible for the building services maintenance in the Yorkshire region

British Army

1983 – 1984

Mechanical                                                     Apprenticeship

Electrical Engineering ICI Ltd

August 1978 – July 1983

  • Full indentured apprenticeship in mechanical & electrical engineering ICI Ltd
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