Technical Services Manager

Location Evesham
Discipline: Hard Services Engineering Recruitment, Management Recruitment
Salary: $58,000
Contact Name: Jamie Goodwin

Contact Email:
Job ref: 9532
Published: about 1 year ago

Technical Services Manager
High Voltage Approved or Previously HV/AP Essential
Evesham, Worcestershire
£53,000 - £58,000 p/a plus benefits package

We have an excellent opportunity for a Technically qualified Manager who will have or previously held HV Approved status to work on a highly prestigious Media Broadcasting companies site.

Purpose of the Technical Services Manager

Responsible for the provision of technical expertise on various aspects of Soft Services, M&E and fabric activities. Analyse available data by utilising the business CAFM systems, work with both internal and client operational teams to develop improved working practices in order to secure operational and cost efficiencies.

Manage and deliver the statutory compliance and planned preventative maintenance (PPM) regime in order to improve overall performance. Carry out on-site training with field-based operatives to improve technical capabilities.

Produce and develop comprehensive Technical written reports to support on-site findings. Review and develop parts replacement strategy to improve the lifecycle of the plant.Responsibilities:


  • Maintenance and ensuring adherence of the PPM regime and Statutory Compliance Programme (SCP), generating ideas for customer satisfaction and commercial improvement. Management of the remedial activity underpinning these activities

  • Manage, coordinate and issue all PPM's to your team in order to achieve the agreed SLA's and conformity to SCP.

  • Collate and interrogate management information data surrounding PPMs, reactive call volumes and reasons, in order to make informed recommendations surrounding the PPM schedule and the reduction of reactive works.

  • Review historical trends in line with future events and requirements to identify the allocation of resources and planned works.

  • Adopt and foster a one-team approach by liaising with the service delivery teams and other TSM's to ensure the whole team, including that of your own, complete and achieve KPIs and SLAs.

  • Monitor and manage the use of handheld technology (PDA) by encouraging usage in real-time with clear accurate notes.

  • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme for the Region.

  • Review and interrogate the data derived from the automated scheduling systems with particular focus to exceptions.

  • Liaise with Site Security where required in advance of planned visits and comply with their instructions, maintaining key and site security.

  • Maintain adherence to the code/rules of conduct.

  • To be empowered and to empower your direct reports to cease works that may breach Health and Safety and place the welfare of others at risk.

  • Develop an effective working relationship with the National Service Centre (NSC); understand the impact of the NSC on your team's activities and performance and to actively seek and feedback opportunities for improvements.

  • Establish good working relationships with the client in order to be recognised as the natural go-to person and a trusted partner.

Desired Requirements:

  • HV/AP or Previously Held HV/AP (Essential)

  • Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or Mechanical qualifications or similar.

  • Valid formal Health & Safety qualification e.g. IOSH (1 or 5 day).

  • IT literate FM Management Information Systems, MS Word, PowerPoint and Excel.

  • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs.

  • Sound commercial and financial awareness.

Should this role be of any interest at all please apply with your CV online or call Jamie on 0121 809 1999