Contract Manager
Derbyshire
£55,000 - £60,000 Per Annum + Car + 20% Bonus
This is a really exciting opportunity for an experienced Contract Manager to work on a niche contract operating within the transport sector!
You will be responsible for 2 sites, primarily being based on site in Derbyshire with occasional travel to West Yorkshire.
It is essential that the suitable candidate has a proven managerial background with experience of managing diverse teams – ILM Level 3 an ideal qualification.
Technical experience an advantage however not essential (Electrical bias preferred)
This is a very busy and demanding site with a high paced working environment.
The ideal candidate must have experience managing budgets with P&L experience being another advantage.
You will be responsible for a client portfolio worth circa £4Million and will oversee a handful of engineers across the sites. Previous client management experience is essential ideally with professional qualifications to support this.
Job Accountabilities:
To manage the client service delivery over the 2 locations, ensuring all available resources work in a collaborative manner
To be accountable for the financial performance of the contract
To develop meaningful and sustainable relationships with the Client and related Client organisation
To ensure mobile & site based personnel manage the contract to the Service Level Agreements (SLAs) as they apply to technical and related services
To monitor and develop direct reports through training and regular reviews
To deliver training and corporate briefings
To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
To work with the mobile & on-site teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company’s asset management system
To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services
To maintain commercial understanding of the client contractual deliverable across all services
To maintain and agree a clear business plan for the appointed contract
To work with operational management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
To review contract performance monthly with the account director and agree future plans
To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
To ensure compliance with all statutory and company procedures across the stakeholder groups
To set, monitor and control SLAs seeking opportunities to provide added value across the delivery stakeholders
To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery
Qualifications / Experience
Managerial experience with relevant qualification (ILM Level 3 or equivalent)
Technical Background advantageous but not essential
Previous contract management experience
Good experience working in facilities management
Drive - willing to travel
For more information please contact Sarah@hvacrecruitment.com