Technical Service Supervisor

Location Newcastle
Discipline: Hard Services Engineering Recruitment
Salary: £45000.0
Contact name: Logan Sharp

Contact email:
Job ref: 8349
Published: about 1 month ago
Technical Service Supervisor

Mobile around the Newcastle area

£40,000 - £45,000 DOE

Working for one of the biggest global FM companies covering their prestigious telecommunications contract across the Northeast 

About the Technical Supervisor role:
  • Responsible for ensuring compliance with Health, Safety, Environmental, Quality and COSHH laws or regulations to make certain that all company Health and Safety policies and procedures are adhered to.
  • To lead and be responsible for the day to day management and supervision of the FM colleagues including managing absence and planning cover.
  • First point of escalation for all maintenance colleague’s day to day, supporting with recruitment, onboarding, training and ongoing performance management of the team.
  • Delivering and coordinating team meetings and toolbox talks
  • Responsible for overseeing all installations, maintenance, repairs, and upkeep of the facilities in line with contractual requirements. Able to carry out and support first line investigations into building faults and isolate / make safe where necessary and arrange referral to engineer or specialist contractor through the Helpdesk.
  • Management of subcontractors
  • Undertake tasks associated with colleagues during peak workloads and provide holiday and sickness cover.
  • Responsible for statutory compliance for planned maintenance works.
  • Completion of audits, ensuring all on site documentation is current and complete
  • Be used to working under pressure, problem solve and to use their initiative when necessary
  • Confident in all aspects of electrical maintenance, fault finding and installation work.
  • Contribute to the development of the maintenance budget and ensure compliance
  • Monitoring inventory of materials and equipment
  • Coordination and delivery of small projects
  • Asset management and verification as required
  • Building PPM planners and job plans in line with SFG20 requirements
  • Management of building defects
  • Approving maintenance strategy including monthly reporting and KPI validation, including live jeopardy management and applying for extensions to SLA’s as required.
  • Observe the site rules and maintain a smart appearance, leading by example at all times.
  • Be prepared to perform any other reasonable duties as requested by the Workplace Contract Manager and Technical Lead.
  • Understand the operation of the building to maintain a positive on-site relationship with our customers and be aware of any potential or existing customer dissatisfaction or circumstance and ensure that management are suitably informed in a timely manner.
  • Assist in the preparation of emergency and contingency plans.
  • Ability to measure, work to plans (method statements), read technical diagrams and communicate, present and report technical information as appropriate to trade/skill.
  • Organisational skills and ability to prioritise workloads to ensure deadlines are met.
  • Ensure that all issues are reported to the Contract Manager
If this role is of interest simply apply online or call the office on 
0141 483 6600 and ask for Logan.