Senior Contract Manager - Cleaning

Location Birmingham
Salary: £50000.0
Contact name: Sarah Hamill Moss

Contact email:
Job ref: 15086
Published: 18 days ago
Senior Contract Manager – Cleaning
London/South East
£45,000-£55,000 + Company Car

We have a fantastic opportunity for a Senior Cleaning Contract Manager to join a national facilities management company. The ideal candidate will have previous experience managing multi-site contracts across London. In this role you will also be responsible for a small team of contract managers so previous management experience would be advantageous.

Job Responsibilities:
  •  Provision of operational support at contract level, ensuring that all operational requirements of the contracts are met.  This includes the provision of cover cleaning operatives for each site containing between 2 and 6 members of staff per site.
  • Operational planning at contract level with responsibility for contract performance and monitoring.  The Operations Manager must be informed of any issues.
  • Client interface.  This will include listening to the clients, taking notes, advising the client when you hope to get back to them, investigating, solving issues if possible and reporting back to clients as promised, keeping the Operations Manager and other staff / Directors informed as necessary. 
  • Management of all directly employed staff including Site Supervisors including recruitment and selection, training, performance management and staff retention.  Checking documentation to confirm employee identity, address, right to remain and work in the UK etc in accordance with the clients procedures.
  • Management of budgets in liaison with the Operations Manager.
  • Collation and reporting of management information and the development of management systems.
  • Contact point for enquiries from company departments including sales, stores, administration, accounts, HR and payroll. 
  • Stock control - ensuring that sites have correct stock products and levels on site.
  • Provision and maintenance of Site Reference Manuals at all sites in designated area including Health & Safety documentation, Environmental documentation and COSHH data sheets.
  • Carrying out risk assessments as required and sending them back to the Health & Safety Focal Point.