Technical Planner / CMMS Analyst
Location: Cambridge, England, United Kingdom
Job Type: Full-Time
Salary - £36,000
40hrs a week (office based)
Our Client is seeking a Technical Planner/CMMS Analyst to join their team in Cambridge, working alongside one of their major Global Life Science clients. The role involves assisting all CMMS & Planning activities across the clients R&D Headquarters on the Cambridge Biomedical (CBC) Campus, including ensuring the effective provision of planning and scheduling all works for the contract in a timely and effective manner. The successful candidate will have experience in a similar role in a maintenance/facilities business and a good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. They must also be proficient in the use of Word, Excel, Access, and PowerPoint, have excellent communication and organisational skills, and be able to work as part of a team as well as independently. The role requires flexibility to work outside core office hours from time to time, and to travel to other work locations.
Assist with the daily running of the region wide CMMS system, ensuring all helpdesk and planned tasks are actioned in accordance with SLA’s. Continue to develop the maintenance program to ensure clear and concise workloads are given to the engineering team and Contract Managers.
Correct allocation of calls within contractual SLAs, submission to quoting team, and following calls through with required actions (subcontractor purchase orders, engineer attendance, etc).
Monitoring outstanding maintenance schedules highlighting potential problem areas.
Ensuring all work orders are scheduled in correct manner to the correct skillset.
Consistently updating the CMMS system call records with required information and regular call updates.
Active review of tasks due to breach their SLA and take appropriate action to close calls.
Actioning job chases received from the customer and ensuring regular updates are provided.
Adhere to the client processes for the management of additions, removals and modifications for all site assets.
Participation in the Call Feedback process.
Undertake any other duties as requested by the CMMS Manager and Contract Managers.
Be part of a team to deliver CMMS and Supply Chain management across the Cambridge portfolio.
Reporting on backlog and producing reports for trend analysis and continuous improvement.
Assist with managing the hard services supply chain for the AZ estate and Engineering teams across the Cambridge portfolio.
Work closely with the Compliance Manager and other members of the wider team to ensure all statutory planned tasks are actioned as a priority in accordance with regulations.
Assist with ensuring all planned and reactive tasks are executed to schedule.
Ensure SOPs are implemented.
Assist with ensuring SSOW, RAMS, Service sheets and certification is uploaded to the CMMS system and kept in an audit ready state.
Use of CMMS System – Continue to develop the maintenance program using client nominated system. To ensure clear and concise workloads are given to the engineering team and Contract Managers.