London
Up to £68,000 + Car Allowance+ Bonus + Excellent Benefits Package
A truly unique opportunity to join a market leading facilities management business in the role of Account Manager for a prestigious critical contract based in Central London.
The Account Manager is a key role for the business where you will be pivotal in developing, maintaining, and enhancing relationships with the client and key stakeholders. The expectation is that you will provide excellent Operational leadership ultimately be responsible for the smooth day to day running of the contract. A technical background would be an advantage however not essential if the individual can demonstrate experience of managing a critical account.
This is a single site hard service contract (TCV) of circa £2m. Due to the nature of the contract the portfolio is a 24/7 365 site. It would be beneficial if the AM had good experience of this – the team are well trained to handle this also!
The contract itself consists of 1 large modern building based in London where you will oversee a team of up to 12 staff.
This is a highly successful contract and operational performance is at its highest since the contract went live. Because of this there is a healthy relationship with the client, and employee satisfaction and engagement is extremely high.
Other responsibilities will include;
- Accountable for the financial performance of the contract
- Full P&L Responsibility
- Ensure that all risks relating to (SHEQ) safety, health, environment and quality are effectively managed
- Develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors
- Ensure a strong relationship is maintained with the clients, staff, and subcontractors.
- Set, monitor and control SLA’s
- Seeking out potential growth opportunities within the contract where possible
Maintaining a positive and successful relationship with the client will be your primary responsibility. You will be expected to work closely with the client to ensure a close working partnership is maintained.
Candidate Profile;
- Proven/Successful background managing a critical site/contract
- Technical Background and advantage however not essential
- Previous management experience gained within the FM/Building Services or Engineering Sector
- 5 years + Experience working within the Facilities Management sector.
- Excellent communication skills
- Hardworking & Driven individual committed to the job.
- Commercially aware – Sound ability to spot opportunities.
