Facilities Assistant

Location Edinburgh
Discipline: Soft Services
Salary: £22000.0
Contact name: Logan Sharp

Contact email: logan@hvacrecruitment.com
Job ref: 7803
Published: 12 days ago

Facilities Assistant

Large blue chip site working with a prestigious law firm - Edinburgh

£22,000 per anum

The main feature of this role will be to provide exceptional customer service and business support in order to ensure our customers receive the best-in-class service. Anticipating, understanding and delivering to our customer's needs, achieving this with quality and within time constraints.

Responsibilities:

  • Providing support to the client and answer calls and emails in a professional and timely manner
  • Providing support to both the lead facilities assistant and regional facilities manager
  • Document printing, scanning and retrieval
  • Stationery requests
  • PC requests (turning on machines that have been switched off)
  • Support room set ups (when required and inclusive of AV)
  • Assisting with general porterage and room clearances
  • Book and ensure all Mail/courier item (both in and out) are done so in a timely manor
  • Manage and ensure that all storage areas are kept tidy and presentable
  • Report and replace signage around the floors as appropriate
  • Complete floor checks ensuring areas are presentable
  • Reporting of any floor faults (fabric, lighting plumbing etc)
  • Checking and restocking of tea/stationery points
  • Complete floor collections (post, couriers' boxes etc)
  • Assist with print deliveries when required
  • Manage unidentified post
  • Manage and identify consumable areas that need replenishing (sweets, Fruits etc)
  • Ordering taxis
  • Issuing of security passes
  • Act as a single point of contact for customers
  • Assist with issuing and tracking of train tickets
  • Cover reception duties as and when required
  • Support with catering requirements as and when required
  • Any ad hoc duties that are deemed as a reasonable management request

What we're looking for:

Education

  • Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.
  • Education to A-Level/HNC standard would be beneficial

Training

  • proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
  • some local site based training will be required

Experience

  • Experience of a similar customer facing role
  • Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

Aptitudes

  • Excellent command of the English language demonstrated through good verbal and written communication.
  • Must be detail conscious, accurate and methodical in approach.
  • Able to work systematically and use own initiative.
  • Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.

If this role is of interest please simply apply online or call the office on 0141 483 6600 and ask for Logan.