Responsibilities

Key duties, though not exhaustive, are listed below;

• Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.)
• Monthly utilities meter readings
• First line response to reactive repairs
• Relamping of defective luminaries
• Minor building fabric repairs
• Minor decorating tasks
• Minor plumbing repairs
• General office cleaning as scheduled for remote sites
• Supporting external landscaping and cleaning as required
• Adhoc porterage duties (Moves & changes, furniture management & moves, etc.)
• Maintain accurate documentation of all assigned work orders
• Comply fully with Health, Safety & Environmental policies
• Completion of documentation as required, including RA’s & MS’s and adhere to all associated permits
• Participation in standby rota for emergency calls, outside normal working hours
• To assist all trades within the team and through the correct training be able to complete tasks away from your core skills
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
• Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.
• Delivery, drop off and reception of mail

Health and Safety responsibilities

• Follow Group and company policies and procedures, at all times
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment
• Use all work equipment and personal PPE properly and in accordance with training received
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
• Take personal responsibility for Health & Safety matters

What we are looking for

• Experience of building maintenance, handyman or Caretaker duties
• Good understanding of health and safety requirements within a building environment
• Have a proactive approach to maintenance and building management
• Confident, enthusiastic and pro-active
• Experience of working within a customer focused environment
• Able to do the job right and do it right first time, within a pre-determined timescale
• Willingness to undertake further training
• Ability to provide a schedule of works for identified additional/remedial works
• Writing and following risk and method statements as required on a daily basis
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
• Good knowledge of building Statutory Compliance.
• Must hold a full UK drivers license
• Ability to record work accurately on work sheets and computer based systems
• Good communication skills and the ability to work within a team
• Experience of working within a customer focused environment
• Wanting to achieve success, for his or her self, the business and the customer
• Flexible approach to work and working hours (subject to the EU Working Time Directive)
• Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued
• Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments
• HSE management in accordance with our (Interserve) Quality Management System and all legal and statutory requirements
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.