Working in a team, ensure that all standards of customer satisfaction are met or exceeded.
- Ensure all necessary processes and procedures are in place and adhered to.
- Ensuring and manage attendance of staff.
- Recruit, induct, train, and motivate staff to achieve required standards of performance.
- Ensure all staff maintains safe working practices through implementation of Company Health & Safety standards.
- Ensure the delivery of cleaning meets the agreed standards & site specifications through the completion of cleaning schedules.
- Responsible for ensuring adequate consumables, materials and services are maintained.
- Be responsible for reporting and monitoring poor performance and conduct.
- Ensure all areas are kept clean through operatives completing job schedules.
- Ensure all work orders are responded to quickly and efficiently.
- Develop and train new starters & operatives on cleaning methods & standards to achieve required standards of performance.
- Monitor the standard of cleaning across the site through quality checks and re-train where necessary.
- Liaise with colleagues to identify opportunities for improvement.
- Liaise with Customers and Clients as required.
- Regular communication with staff. Attending and holding operational meetings.
Please apply with CV and we will call you to discuss further.